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Português Shopify helpdeskcontact
Hulp nodig bij Shopify? Vind contactgegevens voor klantenondersteuning, zoals e-mail en live chat. Shopify biedt ook een kennisbank en ondersteuning via sociale media. Bezoek shopify.com voor meer informatie.
Het lijkt erop dat u de klantenservice van Shopify probeert te bereiken. Helaas zijn we niet verbonden met het ondersteuningsteam van Shopify. We zijn twee totaal verschillende bedrijfsorganisaties. Om het u gemakkelijker te maken, hebben we de website van Shopify opgezocht en de volgende contactgegevens voor klantenondersteuning gevonden. Contacteer de vertegenwoordigers van Shopify door rechtstreeks contact met hen op te nemen via de onderstaande contactgegevens.
Shopify Klantenservicecontacten
Shopify Calcenter support
Niet van toepassing
Contacten voor ondersteuning via sociale media
Overeenkomsten inzake dienstverleningsniveau & overeenkomsten
Email overeenkomst inzake dienstverleningsniveau
Shopify ondersteuningsmedewerkers reageren meestal op email binnen 12 uur .
Live chat overeenkomst inzake dienstverleningsniveau
Shopify vertegenwoordigers die online zijn, reageren op chats binnen 30 minuten .
Callcenter overeenkomst inzake dienstverleningsniveau
Niet van toepassing
Forum overeenkomst inzake dienstverleningsniveau
Shopify vertegenwoordigers die online zijn, reageren meestal op chats binnen 1 dag .
Juridische contacten
Shopify Algemene voorwaarden
Niet van toepassing
Shopify Privacybeleid
Niet van toepassing
Shopify Beveiligingsbeleid
Niet van toepassing
Shopify AVG
Niet van toepassing
Andere links
Shopify Partner programma
Niet van toepassing
Locatie
Shopify is een handelsplatform waarmee iedereen een winkel kan opzetten en zijn producten online of persoonlijk kan verkopen.
Common problems and solutions
Experiencing problems with this software?
Take a look at our list of the most common problems and find out how you can solve them.
How to recover my lost password?
Caution
Each of your passwords should be unique. Don’t use the same password for more than one account, even if the accounts are related.
Reset your forgotten password (Desktop)
- From the Shopify login page, enter your store address and click “Next”.
- Enter your login email and click “Next”.
- Click “Forgot password?”.
- Enter the email that you used to create your Shopify account.
- Click “Reset password”.
- You’re sent an email with a link to reset your password. In the email, click “Reset password”.
- Enter your new password in the “Confirm password” field.
- Click “Reset password”.
- Go back to your Shopify login page and log in with your new password.
Reset your forgotten password (Android/iPhone)
- From the Shopify app login screen, tap “Forgot password?”.
- Enter the email that you used to create your Shopify account.
- Tap “Done”.
- You’re sent an email with a link to reset your password. In the email, click “Reset password”.
- The password-reset screen opens in your Android’s/iPhone’s browser. Enter a new password.
- Enter your new password again in the “Confirm password” field.
- Tap “Reset password”.
- Go back to the Shopify app and log in with your new password.
What do I need to start selling on Shopify?
To start selling on Shopify, you’ll need a Shopify plan and products to sell.
Get started by signing up for Shopify. Then set up your store and add your products.
If you don’t have products to sell yet, dropshipping might be a good option for you.
Can I use my own domain name with Shopify?
Yes, you can use your own domain name with Shopify.
If you have an existing domain name, you can connect it to Shopify from your store’s admin.
If you don’t have a domain name yet, you can either buy one through Shopify or a third-party provider.
Frequently Asked Questions
What is Shopify?
Shopify is a software as a service company. Shopify is a commerce platform that allows anyone to set up a store and sell their products online or in person.
What kind of support does Shopify offer?
Customer service team of Shopify offers the following support channels: email, live chat, social media support and self-service support.
How do I contact Shopify?
You can contact the Shopify support team by emailing them, starting a chat with a live agent on their website, leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What is Shopify ’s email address?
You can contact their support by writing an email to https://help.shopify.com/en/questions#/contact/email
Does Shopify have live chat?
Yes, Shopify has live chat support. Go to https://help.shopify.com/en/questions#/contact/chat
How do I speak to someone in a Shopify company?
Shopify doesn't have telephone customer support.
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